The agreement, in plain words.

Hedge · consulthedge.ai · version 7 · effective 8 August 2026

Operator: Hedge Labs for Project Management L.L.C., trading as Hedge AI ("Hedge", "we", "us"), operating the Hedge AI platform at consulthedge.ai and serving customers worldwide. Our registered company details are available on request at support@consulthedge.ai.

The short version

This summary is for convenience only — the full terms below are what binds.

Hedge AI produces finished, quality-checked work for you. You own what you put in and what you get out, including your code.
You buy effort, not models: work is paid for in prepaid credits (1 credit = USD 0.01) and, for companies, monthly seat licences.
AI output is independently checked and scored before delivery, but it is not professional advice, and the final judgement and decision are always yours.
Use the platform lawfully, on material you are entitled to use, and don't try to break it, resell it (building on the API under Section 15 is fine), or reverse-engineer it.
We do not train on your work unless you switch it on. We do use anonymous records of how the platform ran, and material stripped of anything identifying you or anyone else.
We can each end this relationship; you can export your work before you go.
Our liability is capped; some things (like fraud) can never be excluded and aren't.
These Terms are governed by English law, with disputes settled by arbitration in London — a neutral venue, whichever country you are in.

1 · Who we are and what this agreement is

1.1 These Terms of Service (the "Terms") are a contract between Hedge and the person or company using the Hedge AI platform (the "Service"). "You" means that person or, where an account is created for a company, that company.

1.2 Two more documents form part of these Terms and should be read with them:

the Privacy Policy — how we handle personal data; and
the AI Policy — how the AI systems that produce your work are selected, controlled and held accountable.

The Privacy Policy and the AI Policy describe how the Service operates. If either of them conflicts with these Terms, these Terms prevail.

1.3 If you have a separate signed agreement with Hedge (for example an enterprise or government agreement), that agreement prevails over these Terms where they conflict.

2 · Definitions

"Credits" — the prepaid unit of payment for metered work. One credit equals one US cent (USD 0.01).
"Customer Content" — everything you put into the Service (your "Inputs": tasks, files, documents, repositories, connected data, knowledge base) and everything the Service produces for you (your "Outputs": finished files, code, reports and deliverables).
"Seat" — a monthly licence giving one named user in a company access to a specialist role on the Business or Coding plans.
"Effort Level" — the quality/effort setting you choose for a task; price and the enforced quality bar follow it.
"Sandbox" — the isolated environment in which the Coding Squad executes code.
"Workspace Applications" — the built-in applications (boards, planner, data studio, notes, forms, booking, support desk, vault and similar) included with the Service.
"Order" — any purchase you make: a subscription, credit pack, seat licence, API plan or sandbox plan.
"Application" — software you build and operate that calls the Service through the API and serves your own customers ("End Users").

3 · Accepting these Terms

3.1 You accept these Terms by ticking the acceptance box during registration. The box is unticked by default; you cannot open an account without ticking it. We record the version you accepted and the date, against your account.

3.2 If you accept on behalf of a company, you confirm you are authorised to bind that company.

3.3 We may update these Terms as the Service evolves. For changes that materially affect you, we will notify account holders at least 30 days before the change takes effect. If you continue to use the Service after that date, the updated Terms apply; if you do not agree, you may close your account under Section 18 before the change takes effect.

4 · Who may use the Service

4.1 The Service is built for professional use. You must be at least 18 years old and have full legal capacity to enter into these Terms. You confirm that you are using the Service for your trade, business, craft or profession — not for personal or household purposes. If the law where you live sets a higher age for full contractual capacity, you must meet it or contract through a legal entity.

4.2 You may not use the Service if doing so is prohibited by law where you are, or by sanctions applicable to us or to you.

5 · The Service

5.1 Hedge AI is an AI workforce platform: a coordinated set of AI systems that researches, creates, analyses, codes and completes work, producing finished files rather than chat text. Work is produced by one system, then independently reviewed and scored by a separate system against an enforced quality floor before it is delivered. Work below the floor is repaired and re-checked, not shipped.

5.2 The Service includes the Workspace Applications. They are part of the Service, covered by these same Terms.

5.3 You choose the Effort Level for each task. Higher Effort Levels engage more of the production and checking pipeline and cost more. The Service does not disclose which underlying AI models are used; you buy an outcome standard, not a model. The composition of the engine is Hedge's confidential information.

5.4 We improve the Service continuously. Features may be added, changed or retired; where a retirement materially reduces what you have paid for, Section 3.3's notice applies.

6 · Your account

6.1 Keep your credentials confidential and tell us promptly at support@consulthedge.ai if you believe your account is compromised. You are responsible for activity under your account.

6.2 Accounts that are never verified may be removed after 90 days.

6.3 One person per user account or Seat. Sharing a single user account between people is not permitted.

7 · Plans, credits and payment

7.1 Credits. Metered work consumes Credits. Credits are prepaid, are consumed as work is produced, have no cash value, are not transferable between accounts, and are not a deposit or e-money instrument. Credits can be redeemed only against services provided by Hedge on the platform: they cannot be exchanged for cash (except where these Terms or mandatory law require a refund), cannot be transferred to any other person, and cannot be used to pay any party other than Hedge.

7.2 Subscriptions. Individual subscriptions renew monthly until cancelled. Cancelling stops the next renewal; it does not shorten or refund the current period.

7.3 Seats. Business and coding-team Seats are monthly licences per named user and include no Credits; Credits are bought separately and can be assigned as per-person budgets by your administrator.

7.4 API. API products are prepaid and metered per million tokens, with self-serve top-up and optional automatic recharging.

7.5 Sandbox. Sandbox compute is prepaid and hard-capped: when the balance runs out, the Sandbox suspends. It does not run up debt.

7.6 Promotional credits. We may grant promotional credits (for example a sign-up gift or referral reward). Promotional credits have no cash value, may carry an expiry date and other conditions stated when granted, are consumed before paid credits, and may be withdrawn where they were obtained by fraud or abuse of the promotion.

7.7 Prices and tax. Prices are stated in US dollars. Unless stated otherwise, prices are exclusive of any applicable taxes, duties or withholdings, which are added at the rate the law requires. Where the law of your country requires us to charge or you to account for sales tax, VAT or an equivalent, each of us will do what that law requires. We may change prices; changes apply from your next renewal or purchase, never retroactively, and material changes follow Section 3.3's notice.

7.8 Failed payment. If a renewal payment fails we will tell you and retry. If it remains unpaid, we may downgrade or suspend paid features until it is settled.

7.9 Credits offered for the optional improvement consent. We may offer promotional credits to customers who turn on the optional "improve the service" consent described in the Privacy Policy. That consent is always genuinely optional: the Service and every plan are fully available without it, and nothing about your account, its price or the quality of your work changes if you decline. If you turn the consent off later, we stop using your work going forward and we do not take back credits already granted, charge you for credits already spent, or reduce your balance.

8 · Cancellation and refunds

8.1 You may cancel a subscription or Seat at any time, effective at the end of the current billing period.

8.2 Except where the law gives you a right that cannot be waived, prepaid amounts and consumed Credits are non-refundable. If, despite Section 4.1, you are treated as a consumer under the mandatory law of your country of residence, we honour every right that law gives you — including any withdrawal or cooling-off period, and the return of your unconsumed paid Credits and of any service not yet performed. Credits already consumed pay for work already performed at your request.

8.3 If we permanently discontinue the Service or terminate your account without cause, we will refund the unused, paid (non-promotional) Credit balance.

9 · Acceptable use

Use the Service only for lawful professional work, on material you are entitled to use. You must not:

break the law, or help anyone else break it;
infringe anyone's intellectual property, privacy, confidentiality or other rights;
upload material you have no right to use, or connect systems you have no right to connect;
attack, probe, overload or disrupt the Service, or bypass its security, isolation, rate limits or spend caps;
attempt to extract, reverse-engineer or reconstruct any non-public part of the Service, including the composition, ordering or identity of the models the engine uses;
use the Service to build, train or improve a competing product or model;
resell, sublicense, rent or provide the Service to third parties as a service, except through an Application as Section 15 permits or as expressly agreed with us in writing;
use the Service to generate malware, spam, deceptive content presented as human-authored where the law requires disclosure, or content designed to harass, defraud or harm;
use the Service to categorise people by protected characteristics or for any discriminatory purpose (see the AI Policy for the full list of prohibited AI uses);
use the Service to screen, evaluate or make decisions about people in recruitment, employment, promotion or termination; to evaluate creditworthiness or produce credit scores of natural persons; or to assess risk or set pricing in life or health insurance for natural persons — these uses are regulated as high-risk in many of the markets we serve; if you repurpose the Service for such a use you act as the provider of that use, you bear its regulatory obligations in full, and you indemnify Hedge against the consequences; or
abuse free allowances by creating multiple accounts or automated sign-ups ("fair use" — free-tier allowances are for one genuine user each).

We may investigate suspected violations, and Section 17 (Suspension) applies.

10 · Your content and who owns what

10.1 You own your Customer Content. As between you and Hedge, you retain all rights in your Inputs and your Outputs — including your code and repositories. Hedge claims no ownership of customer work. To the extent Hedge holds any right in an Output, Hedge assigns it to you on delivery.

10.2 Licence to operate. You grant Hedge a worldwide, non-exclusive licence to host, process, transmit, display and reproduce Customer Content solely as necessary to provide, secure and support the Service for you and as otherwise permitted by the Privacy Policy. This licence ends when the content is deleted, except for the limited records described in the Privacy Policy.

10.3 No training on your work without consent. We do not use your Customer Content in identifiable form to train shared models unless you have turned on the separate, optional "improve the service" consent described in the Privacy Policy. That consent is never bundled with these Terms, and turning it off stops the use going forward. Section 10.7 governs Service Data and De-identified Material, which are different things.

10.4 Nature of AI output. Outputs are generated by AI systems. Similar or identical outputs may be independently generated for other customers, and no exclusivity or originality of Outputs is promised. You are responsible for reviewing Outputs before relying on them or publishing them, and for how you use them — including checking, where it matters to you, that your intended use does not infringe third-party rights.

10.5 Your responsibility for Inputs. You are responsible for having the rights and any consents needed for the material you put in and the systems you connect — including personal data of others contained in it (see the Privacy Policy on our role as processor).

10.6 Feedback. If you send us suggestions or feedback about the Service, we may use them without restriction or obligation. This clause covers ideas about the product — never your Customer Content.

10.7 Service Data and De-identified Material. Two things are ours to use, and neither of them is your work:

"Service Data" — the record of how the Service ran: which Effort Level was chosen, the scores produced, retries and repairs, timings, volumes, error and failure patterns, and what each task cost. Service Data describes the machine, not the substance of what you asked it to make.
"De-identified Material" — material derived from Customer Content from which everything identifying you, your business, and any person has been irreversibly removed, so that it can no longer be traced back to you or to them.

We may use Service Data and De-identified Material without further permission, to operate, secure, measure, analyse and improve the Service and the systems that produce work — including to train, tune and evaluate models. These rights survive termination of your account, because neither Service Data nor De-identified Material can be traced back to you.

This clause is not a route around Section 10.3. Material only becomes De-identified Material once identification has genuinely and irreversibly been removed; until then it remains Customer Content and Section 10.3 applies to it.

11 · Our intellectual property

The Service — the platform, its software, its models' orchestration, its methods, recipes, scoring systems, documentation, and the Hedge and Hedge AI brands — belongs to Hedge and its licensors. These Terms give you a right to use the Service, not any transfer of it. No rights are granted except those stated.

12 · AI output — what we promise, and what we do not

12.1 What we promise. Every delivered task is produced, then independently reviewed and scored against the enforced quality floor of the Effort Level you chose, as described in Section 5.1. Work that falls short of the floor is repaired and re-checked before delivery.

12.2 What we do not promise. AI systems make mistakes, and independent checking reduces errors — it does not eliminate them. We do not warrant that any Output is accurate, complete, error-free, up to date, or fit for a particular purpose.

12.3 Not professional advice. The Service is a production tool. Its Outputs — including legal reviews, financial statements, audit files, risk frameworks, tax analyses, medical or engineering material — are not legal, accounting, audit, tax, investment, medical, engineering or other professional advice, and are not a substitute for advice you are required by law or professional rules to obtain from a licensed professional. Where your use is regulated, a qualified human must review and take responsibility for the work before it is used or filed.

12.4 The decision stays with you. The platform prepares, produces and checks. It does not decide, and by design it cannot approve its own consequential actions. Reliance on any Output, and every decision made with it, is your responsibility.

13 · Connected services

13.1 You may connect third-party systems (mail, storage, boards, repositories and similar). You authorise each connection yourself, and you can revoke it at any time.

13.2 Your use of a connected service remains governed by that service's own terms. We are not responsible for third-party services, their availability or their acts.

13.3 Connecting a source never widens who can see a file: the source system's own sharing rules are enforced as they are. Connection credentials are scoped to you and encrypted, as described in the Privacy Policy.

14 · Coding Squad and the Sandbox

14.1 Code execution runs only in the Sandbox: created for one piece of work, destroyed afterwards, holding no platform credentials, with no network route to Hedge's own systems, and hard-capped on spend.

14.2 The Coding Squad works against the repository and commit you named. Nothing reaches a protected or main branch without a human approval from your side.

14.3 You are responsible for your repository's contents, for the licences of code you ask the Service to work on, and for reviewing code before you merge, deploy or distribute it.

15 · API terms and Applications

15.1 API access is per account, via keys you must keep secret. Traffic is rate-limited; published limits may change with notice.

15.2 You may build products on the API, but you must not use it to circumvent these Terms (including Section 9), misrepresent Hedge output as carrying a score it did not receive, or claim Hedge certification of your product without our written agreement.

15.3 Applications. You may operate an Application that serves End Users through the API, on these conditions:

(a) Your product, your responsibility. The Application is yours. You are solely responsible for it, for what it does with Outputs, for its compliance with the laws that apply to it and its End Users, and for all support, claims and obligations towards your End Users. Hedge has no contractual relationship with your End Users, and nothing in these Terms gives any End User a right against Hedge.
(b) Ownership through the chain. Outputs delivered through the API are your Customer Content under Section 10. What you pass on to your End Users, and on what terms, is between you and them — but you cannot give an End User more rights against Hedge than you hold yourself.
(c) Flow-down terms. You must bind your End Users to terms no less protective of Hedge than Sections 9 (acceptable use, including the prohibited uses), 12 (nature of AI output; no professional advice), and 20 (liability). You must not remove or obscure the AI-generated character of the work where the law applicable to you or your End Users requires it to be disclosed.
(d) End-User personal data. Where your Application submits personal data of End Users or others, you are the controller of that data (or the processor for your own customer) and Hedge processes it on your instructions as described in the Privacy Policy and any data-processing terms agreed with us. You are responsible for having a lawful basis and giving the notices your law requires.
(e) No holding out. You must not present your Application as operated, endorsed or certified by Hedge, or use the Hedge brands, beyond a factual "built on" statement, without our written agreement.
(f) Indemnity. You will indemnify Hedge against third-party claims — including claims by your End Users — arising from your Application, except to the extent the claim results from our own breach of these Terms.

16 · Confidentiality

Each of us may learn non-public information about the other while these Terms run — yours includes your Customer Content; ours includes the engine's composition, pricing internals and non-public documentation. Each of us will use the other's confidential information only as needed under these Terms, protect it with reasonable care, and not disclose it except to people who need it and are bound to keep it confidential, or where the law compels disclosure (with notice to the other where lawful).

Nothing in this Section prevents Hedge from using Service Data and De-identified Material as Section 10.7 permits, or from using feedback as Section 10.6 permits.

17 · Suspension

We may suspend an account, or a part of its access, where reasonably necessary: for a serious or repeated breach of these Terms, a security threat to the platform or other customers, unlawful use, or a materially overdue balance. Where reasonably possible we will notify you first and give you a chance to fix the problem, and we lift suspensions promptly once the cause is resolved.

18 · Term and ending the agreement

18.1 You may close your account at any time. Export your Customer Content before you do; Section 9 of the Privacy Policy explains what deletion covers and what limited records are retained.

18.2 We may terminate the agreement: for cause (material breach unremedied 14 days after notice, or a breach that cannot be remedied); or on 30 days' notice if we discontinue the Service (with the refund in Section 8.3).

18.3 On termination, your access ends and Section 8 governs money. Sections that by nature survive — including 10 (ownership), 11, 16, 12, 19, 20, 21 and 24 — survive.

19 · Disclaimers

Except as expressly stated in these Terms, the Service is provided "as is" and "as available", and we disclaim all other warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose and non-infringement, to the maximum extent the law allows. We do not warrant uninterrupted or error-free operation. Agreed service levels for company customers are set in their agreements.

20 · Liability

20.1 Cap. Our total aggregate liability arising out of or connected with the Service is limited to the greater of (a) the amounts you paid us for the Service in the 12 months before the event giving rise to the claim, and (b) USD 100.

20.2 Exclusions. Neither of us is liable for indirect or consequential loss, loss of profits, revenue, goodwill or anticipated savings, or loss or corruption of data (beyond our obligation to operate the Service with reasonable skill and care).

20.3 What is never limited. Nothing in these Terms excludes or limits liability for fraud or fraudulent misrepresentation, for gross negligence or wilful misconduct, for death or personal injury caused by negligence, or for any liability that cannot lawfully be excluded or limited.

20.4 Your side. You will indemnify Hedge against third-party claims arising from your Customer Content or your use of the Service in breach of these Terms, except to the extent the claim results from our own breach.

21 · Force majeure

Neither of us is responsible for failure or delay caused by events beyond reasonable control — including acts of government, war, terrorism, natural disaster, internet or power failure, or failure of third-party providers — provided the affected party works to resume performance. Payment obligations for work already delivered are not excused.

22 · Changes to the Service

We may change the Service to improve it, comply with law, or address security. Material reductions in paid functionality follow the notice rule in Section 3.3.

23 · Notices

We give notices to the email address on your account; you give notices to support@consulthedge.ai. Notices are treated as received on the business day after sending.

24 · Governing law and disputes

24.1 Governing law. These Terms, and any Dispute arising out of or in connection with them, are governed by the substantive law of England and Wales, without regard to conflict-of-law rules. We chose a neutral, internationally recognised law because we serve customers worldwide.

24.2 Talk first. If a dispute, controversy or claim arises out of or in connection with these Terms (a "Dispute"), the party raising it will notify the other in writing, identifying the Dispute and the relief sought, and both will try to settle it amicably within thirty (30) days of that notice. The period ends early if either party gives written notice that it does not wish to continue negotiating. This clause is a condition of admissibility only: it does not affect the jurisdiction or constitution of the arbitral tribunal, and it does not prevent either party from seeking the relief described in clause 24.4.

24.3 Arbitration. Any Dispute arising out of or in connection with these Terms, including any question regarding their existence, validity or termination, shall be referred to and finally resolved by arbitration under the LCIA Rules, which Rules are deemed to be incorporated by reference into this clause. The number of arbitrators shall be one. The seat, or legal place, of arbitration shall be London, United Kingdom. The language to be used in the arbitral proceedings shall be English. The governing law of the contract shall be the substantive law of England and Wales. The award is final and binding. This clause is an arbitration agreement independent of the rest of these Terms and survives their termination or invalidity.

24.4 Small claims and urgent relief. Where the total amount in dispute is less than USD 25,000, either party may instead bring the claim in any court of competent jurisdiction, and arbitration under clause 24.3 does not apply to it. Either party may also, at any time, apply to any competent court for interim, conservatory or urgent relief, including injunctive relief; doing so is not incompatible with, and is no waiver of, the agreement to arbitrate.

24.5 If you are a consumer. If, despite Section 4.1, you are treated as a consumer under the mandatory law of your country of residence, clause 24.3 does not bind you. You may bring and defend proceedings in the courts of your country of residence, rely on every protection its mandatory law gives you — including any right to complain to a consumer authority — and nothing in these Terms deprives you of it. Arbitration is available to consumers only by agreement made after the Dispute has arisen.

25 · General

Entire agreement. These Terms, the Privacy Policy, the AI Policy and your Orders are the entire agreement about the Service, replacing prior discussions.
Assignment. You may not assign these Terms without our consent. We may assign them within a corporate reorganisation or sale of the business, with notice to you.
Severability. If a clause is held unenforceable, the rest stands, and the clause is enforced to the maximum extent permitted.
No waiver. Not enforcing a clause today does not waive it tomorrow.
No partnership. These Terms create no partnership, agency or employment.
Export and sanctions. Each party will comply with applicable export-control and sanctions laws.
Language. These Terms are drafted in English and the English version prevails, except where the mandatory law of your country of residence requires otherwise. Translations, where provided, are for convenience.

26 · Contact

Hedge Labs for Project Management L.L.C., trading as Hedge AI
support@consulthedge.ai

Registered company details and address are available on request.